A woman in a blue 724 Builder shirt stands at the head of a boardroom table addressing six seated executives, one hand raised as she speaks. On the wall behind her a large display shows a 724 Builder slide titled Post-Loss Construction Observation Reports, with four photographs following a fire-damaged building from ruin through clearing and reframing to a finished repair.

Post-Loss Construction Observation Reports for Insurance Claims

When a property claim moves into demolition, repair, or rebuilding, your licensed claims team may need a current field record without making every return visit. 724 Builder provides authorized, construction-aware observations of accessible site conditions, reconstruction activity, and access limitations — supported by GPS-verified photographs and a written report. We document the site. Your team determines what the record means for the claim.

After the initial claim visit

A property can change faster than the file

Once a claim is reported, the property may move quickly from loss conditions to demolition, repair, and reconstruction. The claim team can receive updates from the insured or contractor, but those updates do not replace a current field record made by an independent party.

724 Builder closes that gap. At the direction of a carrier, licensed adjuster, TPA, or adjusting firm, we visit the authorized site, document what is observable, and deliver a dated report your team can review alongside the rest of the claim file.

Our work is especially useful when a property needs a documented update between key claim visits — not a new damage scope, coverage opinion, or payment decision.

The report

What lands in your claim file, every visit

One standardized Post-Loss Construction Observation Report documenting accessible, observable site conditions on the date of the visit. Review the record in Axiom or export a PDF for the claim file.

Current site conditions
A written record of the property conditions, visible work, and general state of the site as observed during the authorized visit.
Reconstruction activity as observed
Visible demolition, repair, rebuilding activity, materials, and project conditions documented without making conclusions about the repair scope or quality of work.
GPS-verified, time-stamped photographs
Photographs tied to the observation date and site location, organized with the written record in Axiom.
Access and observation limitations
Any areas that were inaccessible, concealed, or otherwise outside the authorized observation are identified clearly in the report.
Continuity between visits
A consistent record from one authorized observation to the next, showing what was observable at each point in the repair or rebuilding process.
A claim-ready history in Axiom
Every report, photograph, and prior observation organized by property, with PDF export available when your team needs the record in its own file.

Built around the claim team

Field documentation without taking over the claim

Your licensed claims professional retains responsibility for the claim. We provide the construction-focused field record at the point where your team needs current site information.

  1. Your team sends the assignment

    Provide the property location, requested timing, report recipient, authorized access contact, and the purpose of the visit. An optional claim or assignment reference can help your team connect the report to the correct file.

  2. We coordinate authorized access

    We arrange access through the contact or written authorization provided by the requesting party. If access is unavailable, we document only what can be observed from public areas when appropriate and clearly state that limitation.

  3. We observe and document the site

    We photograph accessible conditions, document visible repair or reconstruction activity, and identify anything that could not be observed during the visit.

  4. The report goes to your claim team

    Your team receives one standardized Post-Loss Construction Observation Report through Axiom or PDF export. The report preserves the field record; your licensed professionals determine what it means for the claim.

  5. Return when the file needs an update

    Order another observation when conditions change, a rebuild reaches a new stage, or your team needs a current record. Visits can be requested as needed or scheduled around the claim workflow your organization uses.

A single-storey suburban house being rebuilt after a fire, with new roof decking and framing going up, house wrap on the exterior, a skip in the driveway and tradespeople at work, and a 724 Builder pickup parked at the kerb out front.

We document the site. Your claim team makes the decision.

724 Builder does not adjust claims, determine the cause of loss, interpret policy coverage, establish reserves, estimate repair costs, certify repair quality, or decide whether a claim should be paid.

We provide an independent, construction-aware record of conditions observable at the authorized site visit. Your carrier, TPA, adjusting firm, and licensed claims professionals retain full authority over coverage, scope, value, settlement, and claim disposition.

Every report states what was observable — and what was not — so the file remains clear about the limits of the field record.

Take the next step

Start with one active claim

Tell us about an active property claim that needs a current construction field record — whether the site is in its initial condition, demolition, repair, or rebuilding. We will coordinate authorized access, document accessible site conditions, and deliver a Post-Loss Construction Observation Report for your team’s review.